Frequently Asked Quirks
Got questions about your new favourite side-kick?!
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So… what is Creative Hours?
It’s that strange, magical space when you're in your flow! Whether you’re journaling at midnight, sketching before breakfast, or having a full-blown brainstorm in the shower. Creative Hours is a celebration of those moments, captured in an object you’ll actually want to use every day.
Who designed the mug?
I sketched, tweaked, and obsessed over every curve and detail of this mug. It came to life on my desk during one of those classic creative spirals. I wanted to make something that felt personal, and a little bit playful. Hope you feel that too.
- Priya
Do you ship internationally?
Right now, Bubble Buddy mugs are making their way to the UK, US, India and Australia.
For international orders, customs duties or import taxes might pop up when the package lands. That part’s out of anyone’s hands and varies by country. Best to check your local customs rules if you're curious.
How long does shipping take?
We ship faster than your caffeine buzz fades.
🇮🇳 India orders: 3–6 business days
🌏 Everywhere else: 7–14 business days, depending on how far your creativity stretches.
What if I live somewhere else?
Good news! Our mugs love to travel. If you’d like Bubble Buddy to visit your country, drop us a request!
We’re always plotting new shipping routes.
Can I return my mug if my cat breaks it?
We love cats, but sadly, they don’t qualify for return insurance.
But! If your mug arrives chipped, broken, or missing its creative spark, we’ll send a new one. Just email us a photo and your order details.
Is it dishwasher-safe?
Yes! Our mugs can handle dishwashers, microwaves, and the occasional week-day-meltdown. But if you want to keep them in tip-top shape, a gentle hand wash is always a safe bet.
Can I suggest a design?
OMG, yes. Please. Hit us up on Instagram.
We might even name a mug after you. Or your cat. Who knows?
Still got questions?
Ask away!
The minds here tend to wander but they always circle back to mugs.